# How to run a GDPR and KVKK-friendly online store

> A practical GDPR/KVKK checklist for online stores: privacy notice, consent, data copy and deletion requests, cookies and records. Not legal advice.

- URL: https://vitrula.com/en/guides/kvkk-store
- Last updated: 2026-10-25
- Author: Vitrula team (https://vitrula.com/en/about)

To run a GDPR and KVKK-friendly store, publish a clear privacy notice, collect only the data you need, record consent for marketing messages, let customers request a copy of their data or its deletion, use only necessary cookies or ask for consent, and keep records. Vitrula supplies the screens; your lawyer must approve the texts. This is not legal advice.

## Steps

1. **Map the data you collect**: List what you store about customers (name, address, email, orders) and why.
2. **Publish a privacy notice**: Explain what you process, why, for how long and how customers can use their rights. Have a lawyer review it.
3. **Handle consent properly**: Ask for permission before SMS or email marketing and keep a record of it.
4. **Prepare data requests**: Customers can request a copy of their data or deletion from their account; track those requests in the dashboard.
5. **Check cookies**: Use only strictly necessary storage or add a consent mechanism for anything else.

## What does Vitrula provide?
Customer data copy and deletion request screens, a cookie notice for strictly necessary storage and consent records for SMS and email.

## What must I still do myself?
Write and approve your legal texts with your own adviser, register or report where the law requires it and train staff who handle customer data.

## Frequently asked questions

### Does Vitrula make my store compliant automatically?
No. It provides tools, but compliance also depends on your texts, processes and how you use customer data.

### Do I need a cookie banner?
If you use only strictly necessary storage you typically need only an information notice; if you add analytics or marketing cookies you need consent. Confirm with your adviser.


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Vitrula is a multi-tenant ecommerce platform that lets a business run several online stores, custom domains and 7 languages from one dashboard. Catalog, payments (PayTR, iyzico, bank transfer, cash on delivery), shipping rules, promotions, content, reports, an open API and accounting sync are included, and you can try it free for 14 days without a card.